Spotter Support
For help, email hello@beehivewebstudio.com. Include your phone model, iOS version, what you expected, and what happened. Do not attach gym photos containing other people unless we ask for one.
Equipment was identified incorrectly
Choose the correct name from the alternatives or search the equipment list. Your correction helps improve future results. Identification is a convenience; you can always log without using the camera.
Camera or voice logging does not work
Open iPhone Settings, find Spotter, and confirm the relevant Camera, Microphone, and Speech Recognition permissions. Spotter only listens while you activate voice logging.
I did not receive a sign-in code
Check spam, confirm the email address, and request a new code after a minute. Codes expire. You can continue logging workouts as a guest while sign-in is unavailable.
Restore or Circles are unavailable
These features require a signed-in account and internet connection. Your on-device workout log remains usable without either.
Delete my account
Email hello@beehivewebstudio.com from the address used to sign in. We will verify the request and delete the account and associated cloud data. On-device workout data remains under your control on the phone.